Privacy Policy

Last updated: September 30, 2025

Introduction

At Stayzee, we value your trust and are committed to safeguarding the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our platform, services, and representatives. By using Stayzee, you consent to the practices described here.

Information We Collect

  • Identity details: Name, phone number, email, postal address, Aadhaar or other government ID (for verification).
  • Contact details: Communication preferences and correspondence history.
  • Financial details: Payment references, transaction IDs, payer/payee details (we do not store sensitive card/UPI credentials).
  • Location and browsing data: IP address, device details, cookies, and usage activity.
  • Accommodation details: Student-hostel preferences, booking history, landlord/host verification data.

How We Use Your Information

  • To match students with hostels and accommodation providers.
  • To verify landlord/host identity and ensure platform trust and safety.
  • To manage subscription services and premium features.
  • To facilitate financial transactions between students and landlords/hosts.
  • To process payments manually or via integrated payment gateways (future).
  • To conduct analytics and improve usability and offerings.
  • To send important communications including account updates and marketing emails (opt-out available).
  • To prevent fraud, misuse, and ensure compliance with Indian legal standards.

Payments and Financial Transactions

Currently, Stayzee facilitates transactions manually via representatives (WhatsApp, UPI, or bank transfer). We do not store sensitive financial information such as card numbers or UPI PINs.

Only essential payment details (payer name, transaction reference, date, amount) are recorded for verification, fraud prevention, and dispute resolution.

In the near future, Stayzee will integrate secure payment gateways (e.g., Cashfree) to automate transactions in accordance with regulatory standards.

Data Sharing and Disclosure

  • Verification partners for KYC, Aadhaar, or ID validation.
  • Payment gateway providers (once integrated) for secure processing.
  • Legal authorities if required under law.
  • Analytics providers (data anonymized where possible).

Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Transactional and verification data may be retained longer where mandated by Indian regulations.

Your Rights

  • Access the personal data we hold about you.
  • Request corrections or updates.
  • Request deletion of your data (subject to legal obligations).
  • Opt-out of marketing communications.
  • Raise concerns regarding data handling.

Security Measures

We implement safeguards to protect data against unauthorized access, alteration, disclosure, or destruction. While we take every precaution, no system is entirely secure, and users should practice safe sharing of personal and financial information.

Children’s Privacy

Stayzee is intended for students above 18. We do not knowingly collect data from minors. If inadvertently collected, such data will be deleted promptly.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in business operations, legal requirements, or platform features. Please review it regularly for updates.

Contact Us

If you have any questions or concerns, please contact us:

Email: contact@stayzee.online

Phone: +91 6297130286

Address: Kamakhyaguri Station Road, 736202, India